Crucial Accountability - Course Details

Crucial Accountability infuses fourteen hours of classroom time with extensive in-class practice, group participation, and personal reflection as you explore and master these crucial skills.

If your team or organisation struggles to deal effectively with resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment, Crucial Accountability is for you.

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Use our trainer certification program and Trainer Suite to enable your trainers to offer the highest quality in-house training program available today.

We also advocate leader-led training as the most effective approach for helping employees acquire and retain new skills.


• Crucial Accountability Participant Toolkit and Audio Companion
• Contract cards and model card
• A copy of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behaviour
• A course completion certificate