CASE STUDIES
Influencer Training® Helps Texas Retailer Save Millions and Prosper in Economic Recession
As the housing market flourished over the last thirty years, Gallery Furniture enjoyed years of profitable sales and growth. But with the burst of the housing bubble, the furniture retailer took a hard hit.
Crucial Accountability Improves Turnover at International Pest Control Company
Employee retention numbers had been steadily decreasing in the division of approximately 1,500 employees for five consecutive years, and meeting operational goals depended on stemming that tide.
Uniting a Divided Team with Crucial Accountability™
The Housing Authority of the City of Dallas, Texas, provides quality, affordable housing to low-income families and individuals. “We suffered from an ‘artificial harmony,’” observed Ardie Harrison, DHA’s vice president of human resources.
Crucial Conversations® Helps Nuclear Power Plant Become a National Industry Leader
When your company exists to produce electricity and you fail to generate power, relationships fray. That’s what happened to the South Texas Project (STP) when a series of complex technical issues resulted in the shutdown of a nuclear reactor. “I saw a degradation of...
Case Study: AT&T
Billing costs reduced by 90% with crucial conversations® training industry: Telecom
It takes the right technology, the right people, and a bold vision to be “The World’s Networking Company.”…
