What percentage of your people believe they can say anything to anyone at any level, if it will help to improve results?

Crucial Conversations teaches skills for creating alignment and agreement by having open dialogue around high stakes, emotional or risky topics at all levels of your organisation.

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Crucial Conversations will give individuals and teams skills to:

  • Speak persuasively, not abrasively.
  • Foster teamwork and better decision making.
  • Build acceptance rather than resistance.
  • Resolve individual and group disagreements.

Services Seta Accredited.  NQF Level 5, Credits 8

Crucial Conversations Training
Latest Articles
  • IS SILENCE KILLING YOUR BOTTOM LINE?

    Recent South African research from, corporate culture experts, The Human Edge, shows that workplace conversation failures are both extensive and costly. Helene Vermaak, Director at The Human Edge says that there is a severe cost of silence affecting the bottom-line of organisations and yet only 6% of people feel extremely confident to speak up.

  • ARE TOP LEADERS EXEMPT FROM USING CRUCIAL CONVERSATIONS SKILLS?

    Many leaders are extremely successful despite their leadership style being forceful and even dogmatic. Joseph Grenny at VitalSmarts, the international partner of corporate culture experts The Human Edge, says that Donald Trump and Jack Welch jump to mind. However, our learnings have proven that we are most effective during times of crucial

  • LINKING COMPANY CULTURE AND HIGH PERFORMANCE

    The speed of innovation, the diversity of customers, the global market for talent, and the values of the Millennial workforce all demand different ways of working. Helene Vermaak, Director at The Human Edge – innovators in corporate training and organisational performance – says that in the past, leaders built ….

Your Style Under Stress

Take the first step to improving your crucial conversations skills by learning your Style Under Stress™. This 33-question quiz reveals your natural tendencies


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Related Solutions

One Powerful Offering. Two Suite Options

The Crucial Skills Suite allows you to easily offer both high-leverage skill sets to your organisation. Whether your employees begin with Crucial Conversations or Crucial Accountability, they can add the missing skills from the other course to complete the suite in less time and for less cost. More Information >